Service Design Lab

The Service Design Lab of the HES-SO Valais-Wallis has its headquarters at the Foyer of theTechno-Pôle  in Sierre. Thanks to its modern infrastructures - a laboratory and a theatre - perfectly adapted to its activities, its Service Designers team can work on any type of service.

Service Design - R&D for Services

“Your service is only valuable as long as your client perceives the benefits.”

When it comes to the creation of a new model of sports shoes or contemporary furniture, designers make all the decisions. However, when it comes to designing a service, very often no one actually does the work or is involved. Yet, service is at the root of creating value in our economy.