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Speaker
Jérôme Treboux, Fabian Cretton, Dominique Genoud , Anne Le Calvé, Florian Evéquoz, Antonio J. Jara, Blaise Larpin
Name of the conference, place and date
2015 ASE Eighth International Conference on Social Computing, STANFORD, USA from 18.08.2015 to 20.08.2015
Extract

How social media could be used to interpret the satisfaction of clients visiting a destination based on real use cases?

More than just to communicate with clients, this analysis let the resort analysing the effective tourist needs and hope when he is coming in this tourism hotspot (Mountain Bike, Ski, …). With a semantic approach, it is possible to know what the interests of tourists are when they are travelling in a specific region.