Hes-so Valais

Social Media Data analyzis and Semantics for Tourism Understanding

How social media could be used to interpret the satisfaction of clients visiting a destination based on real use cases?

More than just to communicate with clients, this analysis let the resort analysing the effective tourist needs and hope when he is coming in this tourism hotspot (Mountain Bike, Ski, …). With a semantic approach, it is possible to know what the interests of tourists are when they are travelling in a specific region.

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Jérôme Treboux


Jérôme Treboux, Fabian Cretton, Dominique Genoud , Anne Le Calvé, Florian Evéquoz, Antonio J. Jara, Blaise Larpin

Nom du congrès, lieu, date

2015 ASE Eighth International Conference on Social Computing, STANFORD, USA, du 18.08.2015 au 20.08.2015