A Framework for Semantic Business Process Management in E-Government
Nowadays, the increasing complexity in government-related processes presents considerable challenges to achieve satisfactory services. In this study we will discuss the first results obtained in an ongoing project named “e-Government Innovation Center”. We first identify typical semantic problems in e-Government, then introduce an e-Government semantic business process management framework and illustrate the building permit application as an example to strengthen how semantic web technologies could be used to design a new approach for exchanging and performing the processes and information in e-Government.
Zhan Liu, Anne Le Calvé, Fabian Cretton, Florian Evéquoz, Elena Mugellini
Nom du congrès, lieu, date
IADIS International Conference WWW/INTERNET, Fort Worth Texas (USA), du 22.10.2013 au 25.10.2013